Although we were distributing our antennas through HRO, we have ceased to use them as a distributor, through no fault of HRO. They remain the premier Ham Radio distributor in the United States, and we continue to enjoy our friendship with them.
As of January, 2014, all Ventenna products must be purchased directly from us.
To purchase from us, there are a number of payment methods you may use:
Credit Card - we accept Master Card, VISA and Discovery
Check or Money Order - note that, for personal checks, we will wait to ship until they are verified by our bank.
PayPal - our identifier is "sales [at] ventenna.com". Be sure to indicate all the details of what you are purchasing in the PayPal message window.
To order direct, call or FAX us at 888-624-7069 (International - +1-208-453-6268), or send your order to:
The Ventenna Company
Huston, ID 83630
We recommend not sending cash through the mail, but Postal Money Orders or checks are OK.
(Important Note - if you FAX or mail your order, please include your e-mail address so we can confirm receipt of your order. If we don't confirm in a reasonable time, you may assume that we didn't get it.)
You also may e-mail your order to "sales [at] ventenna.com", but this is not a secure ordering system, and it is possible for someone to collect the information you send. PayPal is a secure site, and you may order via their system without worry.
Shipping Charges -
For domestic shipments, we usually ship via the United States Postal Service, using Priority Mail. This is less costly than UPS, and problems with their service are very rare. Most domestic packages arrive within three business days of shipment. See our US domestic Shipping Rate Chart here.
International shipments are via the Postal Service's International Parcel post, with insurance. Packages usually arrive within ten days of shipping, but local Customs requirements can sometimes delay the delivery.
We will ship by UPS or some other service if you prefer, but, it will probably cost more, and may not be as reliable.
Shipping charges are only what we are charged by the carrier. We never add "handling charges" or "packing fees" to our shipments.
Because we are in Idaho, we are required to collect Idaho Sales Tax on all sales inside the state. So, if your shipping address is inside Idaho, please add 6% to the total price of the items you are ordering. Do not include shipping in this calculation - they don't tax that (not yet).